FAQ

Q.Where can I see pricing?

Pricing can be viewed on Caracole.eu.com by registering and applying for a trade account.

Q. How can I check the status of my order?

To check the status of your order, please contact info@caracole.eu.com or the dedicated customer care based on your region.

Q. Can I place an order online?

Yes, you can place orders online after registering and applying for a trade account. For more information regarding the availability of selected items, materials, dimensions, or any other details, please contact our dedicated customer care based on your region.

Q. Why can I not see any samples on Caracole.eu.com?

Samples are available upon request. Please contact our customer service team based on your region for assistance.

Q. I forgot the password to my Caracole Trade account, what do I do?

For password reset assistance, contact info@caracole.eu.com or get in touch with the dedicated customer care team based on your region.